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Clair gets results for our customers!

Clair is our Tenancy Sustainability Team Leader and, together with her team, focuses on supporting our customers to access the right benefits and additional support. She also provides advice on how to keep your home warm, keep your bills down and much more. To celebrate Scottish Housing Day 2019 we asked Clair to tell us
Read moreHelp when you need it most

We are dedicated to putting our customers’ first every time and that includes adapting our properties when your medical needs change. Mr and Mrs Moore recently benefited from an adaptation to their home at West Doura Court in Kilwinning. Over the past 2 years they have both suffered from health issues which have affected their
Read moreTackling anti-social behaviour
Riverside is tackling anti-social behaviour (ASB) in our communities across the country. This summer we had two successful injunctions upheld against two perpetrators’ ASB in the Midlands. As a result of our working within the community, and advice from our legal team, we successfully obtained the two injunctions against perpetrators’ ASB to other residents which included
Read moreLet’s get digital
With more and more communication taking place online, Riverside is committed to making the internet more accessible to our communities. By sharing the experiences of those making their first steps in the digital world we showcase just how much it can improve day to day life. Riverside Employment and Training project worker Sasha Lawrence-Jackson is
Read moreRiverside colleagues raise big bucks for Cancer Research UK
Riverside selected Cancer Research UK to be its corporate charity in September 2014. So far colleagues have raised over £14,500. Colleagues really entered into the spirit of fundraising for such a worthy cause and have held many events since the partnership started. During Launch Week at the end of September Riverside staff held a Football
Read moreOn-line sourcing of goods just got easier
The Riverside Procurement Team have recently purchased ‘Due North’ software for the on-line sourcing of goods and services to replace the antiquated paper based approach. This software provides a multitude of benefits in relation to sourcing and tendering and provides a ‘Marketplace’ called ‘The Chest’ allowing access to tens of thousands of suppliers across all
Read moreMy Energy Interactive Session
My Energy Interactive Session St Luke’s Primary School, Pennyburn Kathryn Morrison (Affordable Warmth Officer) & Lyndsay McLaughlin (Executive Services Assistant) visited St Luke’s Primary School recently to tell the primary 5’s all about Energy Saving Week and delivered an interactive session on what IHA do to help reduce energy consumption and costs, as well as
Read moreMy Future Interactive Session

Gillian Scott (Employability Officer) visited St Luke’s Primary School to deliver an interactive session with primary 7’s called ‘My Future’. The interactive session from Irvine Housing Association is aimed at primary 7’s who are moving into secondary school after the summer and highlights how important it is to leave school with qualifications as well as
Read moreEnvironmental CSR – Public transport
Sue Powell, Head of Service Improvement recently decided to have a go commuting to work on public transport. Here is her story: I would probably describe myself as a half-hearted user of public transport, committed in theory to the concept of greener travel but sometimes the lure of the door to door car journey from
Read moreDigital training sessions at Irvine Housing Association
Irvine Housing Association (IHA) held digital coffee mornings throughout the month of November with their sheltered housing tenants at West Doura Court and Hawthorn Place in Kilwinning. Mark Abrahart, IHA’s IT Support and Gillian Scott, IHA’s Employability Officer, were on hand during each session to offer help and advice. Gillian Scott, Employability Officer at IHA said,
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