News & blog

Find out more about what we are up to now.

DELIVERING CUSTOMER SUPPORT FROM ONE HOME TO ANOTHER

Life has changed for Irvine Housing Association customers over the past two months…and for the organisation’s staff the coronavirus pandemic has led to a completely new way of working. Since the closure of the company’s Irvine office in March, employees have been working from home, delivering essential services and support to customers across North and

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We’re here to help….join our online chat

On Wednesday 13 May we will be hosting an online chat on our Facebook page. Between 1.30pm and 2.30pm members of our management team will be online ready to answer your questions. We know it’s a challenging time for everyone and we want to hear what you think about the services you receive from us, including

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Have your say! Join our online chat on 18 February

On 18 February we will be hosting an online chat on our Facebook page. Between 7pm and 8pm members of our management team will be online ready to answer your questions. We want to hear what you think about the services you receive from us, including what we do well and what we can do better. 

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Find out how the Scottish Housing Regulator can help you

We are regulated by the Scottish Housing Regulator (SHR). They regulate all social landlords in Scotland making sure they are delivering for tenants and service users. They’ve developed a helpful guide to explain how they regulate social landlords in Scotland. It explains who they are and what they do, how they do it, and how

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Have your say in our annual rent consultation

Our annual rent consultation has started.  This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 4th December 2019 until 8th January 2020. All tenants should now have received our consultation leaflet through the post.   This leaflet provides all of the

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New Scrutiny Report Published

Pennyburn homes

In July our Customer Panel reviewed our performance information and voted to scrutinise the topic ‘Percentage of tenants satisfied with the quality of their home’ – one of our least performing areas. In August a focus group of 3 self-nominated customers was formed from the panel and during their first meeting verified the results from

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New Tarryholme development provides local apprenticeships

The Tarryholme development in Irvine is our latest housing development, built by The McTaggart Group, which will provide 87 new affordable homes.  Not only is the new development providing much needed affordable housing in the area but it is also providing opportunities for training and employment in the local community. Meet our latest group of

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