News & blog

Find out more about what we are up to now.

New Governance Succession Planning and Diversity report published

The G8 Group have published a new report looking at governance succession planning and diversity.  The report considers ways of engaging a more demographically and socially diverse range of people in the decision making processes of Housing Association governing bodies into the future. Our focus has been on traditionally ‘hard to reach’ groups such as

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New Scrutiny Report Published

Pennyburn homes

In July our Customer Panel reviewed our performance information and voted to scrutinise the topic ‘Percentage of tenants satisfied with the quality of their home’ – one of our least performing areas. In August a focus group of 3 self-nominated customers was formed from the panel and during their first meeting verified the results from

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New Tarryholme development provides local apprenticeships

The Tarryholme development in Irvine is our latest housing development, built by The McTaggart Group, which will provide 87 new affordable homes.  Not only is the new development providing much needed affordable housing in the area but it is also providing opportunities for training and employment in the local community. Meet our latest group of

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Read our 2019 Landlord Report

Our Landlord Report for 2019 is now available. This report details our priorities for improvement and how we are performing against the Scottish Housing Charter.  It also compares our performance with other landlords in North Ayrshire, East Ayrshire and Dumfries and Galloway. Read the full report here. We asked our Customer Panel what they would

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New smoke and heat detectors for your home

New smoke and heat detection systems, known as LD2, will provide you with more protection in your home. We are proactively installing the new systems to meet new health and safety standards by 2021. Smoke alarms will be fitted in your most frequently used room, usually the living room, in your hallway or landing and

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Clair gets results for our customers!

Clair is our Tenancy Sustainability Team Leader and, together with her team, focuses on supporting our customers to access the right benefits and additional support. She also provides advice on how to keep your home warm, keep your bills down and much more. To celebrate Scottish Housing Day 2019 we asked Clair to tell us

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Staff gain new qualifications to support housing development

Congratulations to two of our Asset Officers, David and Fraser, who have recently achieved their HNC in Construction Management. The HNC in Construction Management develops knowledge and skills in areas such as construction materials and specifications, site surveying, construction technology, site administration, and standard forms of construction contracts. The new skills and knowledge that David

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Our Tenancy Sustainability Team are here to help

Our new tenancy sustainability team are here to help before things get on top of you.  They can offer support in many areas: Struggling to pay your rent and bills? Our tenancy sustainability team can help you access benefits you’re eligible for, help you budget, access emergency funding, advise you on any debt you have

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Help when you need it most

We are dedicated to putting our customers’ first every time and that includes adapting our properties when your medical needs change. Mr and Mrs Moore recently benefited from an adaptation to their home at West Doura Court in Kilwinning. Over the past 2 years they have both suffered from health issues which have affected their

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Investing in your homes

Over the past year we have significantly increased our investment programme to improve the quality, energy efficiency and safety of your homes. This year we will continue to invest and will deliver £2.5 million worth of upgrades including: New kitchens, boilers, doors and windows to maintain our properties to the Scottish Housing Quality Standard. Replacing

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