Contact us

Please look at the options below to find out more about how we can help you. Or contact us using one of the methods at the bottom of the page

1. Choose a topic

2. Choose a category

3. Choose an option

  • Find out more about how to apply for a home with IHA

    We have full details of how to apply for a home here

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • Find out more about exchanging your home

    Click here for information on how to exchange your home

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • Find out your payment options

    Information about the different rent options

  • Pay your rent now

    Go to the Allpay site to pay your rent now

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • Send a message

    Using our contact form, leave us a message

    Report Repair

  • Call us

    You can call us now 0345 112 6600

  • Online information

    Details of how to get an aid or adaptation are here

  • Call us

    You can call us now 0345 112 6600

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • Click here to read our customer complaints procedure

  • You should do the following straight away:

    1. Open all windows and doors.
    2. Don’t use any electrical appliances or switches,
    including turning lights on and off.
    3. Turn off the gas supply at the meter control valve
    (if you know where it is).
    4. Contact the National Gas Emergency Service,
    free of charge, on 0800 111 999

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • Send a message

    Using our contact form, leave us a message

    Contact us

  • Call us

    You can call us now 0345 112 6600

  • How do I complain?

    If you are experiencing any sort of nuisance or anti-social behaviour in your neighbourhood, remember it is important that you contact the right people to deal with your case quickly and efficiently. Call 999 if you are in immediate danger or concerned for the safety of a neighbour. The non-emergency police number is 101. Call 0800 555 111 to report suspicious behaviour to CrimeStoppers.

  • Send a message

    Using our contact form, leave us a message

    Anti-social behaviour

  • Call us

    You can call us now 0345 112 6600

  • More details on anti-social behaviour

    More details on Riverside’s anti-social behaviour policy

  • Head Office

    Irvine Housing Association
    44-46 Bank Street
    Irvine
    Ayrshire
    KA12 0LP

    Fax No: 01294 272383
    E-mail: info@irvineha.co.uk

  • Send a message

    Using our contact form, leave us a message

    Anti-social behaviour

  • Call us

    You can call us now 0345 112 6600

  • Call us

    You can call us now 07980 761 666

Alternatively

Call us

You can contact us on the phone at any time, day or night, 365 days a year.

Customer Service

Email Us

Please contact us via email and we can solve your query or be in touch for more details.

info@irvineha.co.uk

Write to Head Office

44-46 Bank Street
Irvine
Ayrshire
KA12 OLP