News & blog

Find out more about what we are up to now.

Have your say! Join our online chat on 18 February

On 18 February we will be hosting an online chat on our Facebook page. Between 7pm and 8pm members of our management team will be online ready to answer your questions. We want to hear what you think about the services you receive from us, including what we do well and what we can do better. 

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Find out how the Scottish Housing Regulator can help you

We are regulated by the Scottish Housing Regulator (SHR). They regulate all social landlords in Scotland making sure they are delivering for tenants and service users. They’ve developed a helpful guide to explain how they regulate social landlords in Scotland. It explains who they are and what they do, how they do it, and how

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Have your say in our annual rent consultation

Our annual rent consultation has started.  This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 4th December 2019 until 8th January 2020. All tenants should now have received our consultation leaflet through the post.   This leaflet provides all of the

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New Scrutiny Report Published

Pennyburn homes

In July our Customer Panel reviewed our performance information and voted to scrutinise the topic ‘Percentage of tenants satisfied with the quality of their home’ – one of our least performing areas. In August a focus group of 3 self-nominated customers was formed from the panel and during their first meeting verified the results from

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New Tarryholme development provides local apprenticeships

The Tarryholme development in Irvine is our latest housing development, built by The McTaggart Group, which will provide 87 new affordable homes.  Not only is the new development providing much needed affordable housing in the area but it is also providing opportunities for training and employment in the local community. Meet our latest group of

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Read our 2019 Landlord Report

Our Landlord Report for 2019 is now available. This report details our priorities for improvement and how we are performing against the Scottish Housing Charter.  It also compares our performance with other landlords in North Ayrshire, East Ayrshire and Dumfries and Galloway. Read the full report here. We asked our Customer Panel what they would

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New smoke and heat detectors for your home

New smoke and heat detection systems, known as LD2, will provide you with more protection in your home. We are proactively installing the new systems to meet new health and safety standards by 2021. Smoke alarms will be fitted in your most frequently used room, usually the living room, in your hallway or landing and

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Clair gets results for our customers!

Clair is our Tenancy Sustainability Team Leader and, together with her team, focuses on supporting our customers to access the right benefits and additional support. She also provides advice on how to keep your home warm, keep your bills down and much more. To celebrate Scottish Housing Day 2019 we asked Clair to tell us

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