Our vision

Our aim is to transform lives and revitalise neighbourhoods.


Irvine Housing Association is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 managed by Executive Directors, and governed by a Board.

Our Vision & Values

Vision: Transforming lives, revitalising neighbourhoods



Values:

  • 
We are people-focused, empowering our diverse customers and colleagues to fulfil their potential.

  • We are courageous, taking responsibility for our decisions and actions, standing up for those without a voice.

  • We are trusted, strong collaborators, acting with honesty and integrity.

  • We are ambitious, pushing ourselves to do more and be better.


Our strategy is broken down into three objectives



We are building: Stepping up supply for Government and future customers.
Helping end the housing crisis; establishing a strong new build programme, increasing our stock by a minimum of 40% over the next ten years. 



We are connecting: Customers first 

Making customers and communities our top priority by working in new ways; completing our programme to modernise our business, and rolling-out the greater use of online services to enable our customers to ‘self-serve’.



We are renewing: Neighbourhoods matter

Gathering intelligence and making better use of customer insight to identify the areas where we can make the biggest impact and improve the wellbeing of our communities; bringing a coherent story to all our neighbourhoods.



We will do this through three routes to success:
Adding value: Securing better value for money, by maximising income and driving down costs, enabled by further investment in our key IT systems and infrastructure.



Engaging our people: Embedding a culture of high performance as an employer of choice, with a clear focus on equality and diversity and effective communication. 



Raising performance: Improving joined up planning and performance reporting, and ensuring compliance with legal and regulatory standards as part of a ‘safety first’ culture.

Corporate Profile

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