Irvine Housing Association is a charitable Registered Society under the Co-operative and Community Benefit Societies Act 2014 managed by Executive Directors, and governed by a Board.
Our Vision & Values
Vision: Transforming lives, revitalising neighbourhoods
- We are people-focused, empowering our diverse customers and colleagues to fulfil their potential.
- We are courageous, taking responsibility for our decisions and actions, standing up for those without a voice.
- We are trusted, strong collaborators, acting with honesty and integrity.
- We are ambitious, pushing ourselves to do more and be better.
Our strategy is broken down into three objectives
We are building: Stepping up supply for Government and future customers.
Helping end the housing crisis; establishing a strong new build programme, increasing our stock by a minimum of 40% over the next ten years.
We are connecting: Customers first
Making customers and communities our top priority by working in new ways; completing our programme to modernise our business, and rolling-out the greater use of online services to enable our customers to ‘self-serve’.
We are renewing: Neighbourhoods matter
Gathering intelligence and making better use of customer insight to identify the areas where we can make the biggest impact and improve the wellbeing of our communities; bringing a coherent story to all our neighbourhoods.
We will do this through three routes to success:
Adding value: Securing better value for money, by maximising income and driving down costs, enabled by further investment in our key IT systems and infrastructure.
Engaging our people: Embedding a culture of high performance as an employer of choice, with a clear focus on equality and diversity and effective communication.
Raising performance: Improving joined up planning and performance reporting, and ensuring compliance with legal and regulatory standards as part of a ‘safety first’ culture.